Terms of use 

Navicula Vela d.o.o.
Date: February 17, 2025

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Welcome to the Navicula Vela website. These Terms of Use govern your access to and use of the website www.naviculavela.hr, operated by Navicula Vela d.o.o., Kralja Zvonimira 4, 22000 Šibenik, Croatia. By using our website and services, you agree to these Terms.

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1. General

1.1. These Terms apply to all users of the Website, including but not limited to visitors, customers, and other users.
1.2. By accessing or using the Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

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2. Services and Products

2.1. Navicula Vela d.o.o. specializes in the sale of protective awnings, covers, and cushions for boat owners.
2.2. All product information, including prices, specifications, and availability, is provided on the Website and may be changed without prior notice.
2.3. Product images are for illustrative purposes only and may differ from the actual appearance of the products.

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3. Orders and Purchases

3.1. Customers can place orders through the Website by providing the required information and confirming their purchase.
3.2. The purchase agreement is considered concluded once Navicula Vela d.o.o. confirms the order via email.
3.3. The customer is responsible for ensuring the accuracy of the information provided when placing an order.

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4. Prices and Payment

4.1. Navicula Vela d.o.o. reserves the right to change prices at any time. Such changes do not affect orders that have already been confirmed.

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5. Returns and Complaints

5.1. The customer has the right to return products in accordance with the Consumer Protection Act, within 14 days from the date of delivery, without providing a reason.
5.2. Returned products must be undamaged, unused, and in their original packaging.
5.3. In case of a complaint or return, customers should contact us via email at naviculavela@gmail.com.

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6. Liability and Warranty

6.1. Navicula Vela d.o.o. is responsible for material defects in products in accordance with applicable Croatian laws.
6.2. Users are responsible for using the products correctly and in accordance with the provided instructions and specifications.

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7. Use of the Website

7.1. Users agree to use the Website in accordance with applicable laws, rules, and these Terms.
7.2. Unauthorized access, modification, or interference with the functioning of the Website is strictly prohibited.

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8. Intellectual Property

8.1. All content on the Website, including text, images, logos, and graphics, is the property of Navicula Vela d.o.o. or its partners.
8.2. Copying, reproducing, or distributing any content without prior written consent is strictly prohibited.

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9. Privacy Protection

9.1. The processing of users’ personal data is governed by our Privacy Policy, available on the Website.

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10. Changes to the Terms of Use

10.1. Navicula Vela d.o.o. reserves the right to modify these Terms at any time. Updated Terms will be published on the Website and take effect upon publication.

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11. Dispute Resolution and Governing Law

11.1. These Terms are governed by the laws of the Republic of Croatia.
11.2. In case of a dispute, the parties will attempt to resolve it amicably. If that is not possible, the dispute shall be settled before the competent court in Šibenik.

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12. Contact

For additional information or questions regarding these Terms, please contact us at:
Email: naviculavela@gmail.com
Address: Kralja Zvonimira 4, 22000 Šibenik, Croatia

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Thank you for visiting our website!
Navicula Vela d.o.o.